Flooding due to rain
These days, the rain is heavier and more frequent. A downpour can cause flooding, for example on the road or in your garden. It can also create damp inside your house. Here is some information on what you can do when it rains.
If there is immediate danger
Is there immediate danger because of a water issue? Is somebody in danger, for example? Call the fire department using the emergency number: 112.
Flooding on the road
Have you noticed a blocked road drain? Have you noticed that the cover of a road drain comes up when it floods? Or that a road or underpass has been flooded for some time? When there is a lot of rain, sometimes the sewage system cannot handle all that water. Please contact Waternet's emergency number, open 24 hours a day. Waternet maps all the flooding in the city, and takes action whenever it's required.
Call: 0900 9394 (normal phone charges apply)
Flooding in a basement (flat)
Is your basement full of water? Or does heavy rain cause flooding in your house? Try to get rid of the water with a mop or a pump first. You can also call a plumber. If there is any danger to life, always call the emergency number, 112.
Water damage?
Has your house suffered water damaged due to flooding? Please contact your home insurance company. Waternet does not compensate for any water damage to your house.
Avoid water issues in your house
There are plenty of things you can do to protect your home from the rain. This will reduce water issues when there is a downpour.
Berry, the digital assistent