Cookies

We use cookies to ensure that this website functions properly. Click “Yes” to accept all cookies. This allows you to watch videos too. Want to know more or change your settings? Go to privacy and cookies.

Direct naar content

Understanding your quarterly or monthly bill

Your quarterly bill shows the amount that you are billed for tap water for the coming three months. You will receive this bill 4 times annually. The amount on your bill is an advance payment. You will only receive an instalment bill if you pay manually.

View your quarterly or monthly bills via My Waternet (Login for Tap Water). Do you pay your monthly bill via direct debit? Then you can view your monthly bill at My Waternet (Login for Tap Water).

View monthly or quarterly bill

Cannot log in? 

Are you already a customer, but don't know how to log in? You can easily setup a new password so you can log in with your email address. The benefits:

  • View and pay bills via iDeal.
  • You can easily edit your personal information
  • Always have an overview of all your bills

Request a new password

Understanding your monthly or quarterly bill

The content of your monthly or quarterly bill depends on whether you have a water meter or not.

If your home has a water meter

Does your home have a water meter? Then these amounts are stated on your bill:

  1. Waterverbruik (Water consumption): This is what you pay for your water consumption. It is an estimate based on your previous consumption. Do you think our estimate is too high or made too low? Then contact us on 0900 9394 so we can adjust your instalment amount.
  2. Vastrecht (Standing charge): You pay a fixed amount annually to help maintain the water pipes. You pay a portion of this amount each month or every three months.
  3. Belasting op leidingwater (Tap water tax): This tax is charged per m³ of your water consumption. More about tap water tax.
  4. Kosten voor rekening: (Additional charges for paper bills): You pay an additional €1.50 for each paper bill for tap water. Customers who opt for a bill per email do not pay any additional costs. 
  5. Korting voor digitale rekening: (Discount for bill per email). For customers who opt for a bill per email. 
  6. Btw (VAT): 9% tax is levied over the standing charge, your water consumption and the tap water tax.
  7. Totaal door u te betalen (Total payment due): This shows the total amount charged on your bill. 

If your home does not have a water meter

If your home does not have a water meter, these these amounts are stated on your bill:

  1. Waterverbruik (Water consumption): You pay a standing charge for your tap water. This is based on the number of units of your home.
  2. Vastrecht (standing charge): You pay a fixed amount annually to help maintain the water pipes. You pay a portion of this amount each month or every three months.
  3. Belasting op leidingwater (Tap water tax): This tax is charged per m³ of your water consumption. More about tap water tax.
  4. Kosten voor rekening: (Additional charges for paper bills): You pay an additional €1.50 for each paper bill for tap water. Customers who opt for a bill per email do not pay any additional costs. 
  5. Korting voor digitale rekening. (Discount for bill per email): For customers who opt for a bill per email. 
  6. Btw (VAT): 9% tax is levied over your water consumption and the taxes on tap water.
  7. Totaal door u te betalen (Total payment due): This shows the total amount charged on your bill. 
Berrybot Berry, the digital assistent