Pay tap water bill
You can pay your tap water bill on My Waternet. Want to know more about your bill? We would be happy to explain what is stated on the different types of bills.
Pay tap water bill
View and pay a bill
Pay your bill online. Or find answers about your bill here.
Manage now
Pay water authority tax
Please pay your water authority tax assessment on My Waternet. You will need your DigiD. Want to know more about your assessment? We would be happy to explain it to you.
Pay tax assessmentChose how you pay
Change payment option
You may select a payment option via My Waternet:
- In instalments via Direct Debit
- Via iDEAL
- Via internet banking
Pay in instalments
You can pay your bill in instalments with Direct Debit. Change your payment option at My Waternet. The benefits:
- You always pay on time.
- You choose the number of instalments.
- Set up in less than 2 minutes via My Waternet.
Help with payment
Help with paying assessment
Are you unable to pay the water authority tax assessment? We are happy to help you.
View optionsPayment overdue?
Is your water authority tax or tap water bill overdue? That can happen to anyone. Find out what you should do to prevent extra charges.
More infoQuestions about billing and payments
View our bank account numbers. Please use a different one for each service: your tap water and water authority tax.
Please pay the amount stated on your (second) payment reminder or warrant as soon as possible to avoid extra costs.
The direct debit payment of your tap water is around 2 weeks after the date stated on your tap water bill. Water authority tax is collected around the 28th day of the month.
We will automatically refund the money to your last known bank account number (IBAN).
Other questions?
Call us
Call us on business days between 08:00 and 17:00. Want to report a water problem? You can call us 24 hours a day.
0900 93 94
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normal phone rates apply
+31 889 39 4000
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international or if 0900 is not possible
We will help you within 10 minutes
Social media
Ask your question via Facebook or X.
We will respond within 1 business day
Chat available
Our digital assistant Berry can answer many of your questions. Is Berry unable to help you? Then you can chat with one of our colleagues.
Direct answer
Contact form
Ask your question using the contact form.
We will respond within 5 business day
Berry, the digital assistent