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Billing and payments

View our bank account numbers. Please use a different one for each service: your tap water and water authority tax.

View our bank account numbers

Sometimes, we will withdraw 2 amounts from your bank account in 1 month. Often, 1 amount is for your tap water and 1 amount is for your water authority tax. Or you may have been charged for 2 years of water authority tax in one go. Find out which bills you have paid.

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You can pay your tap water bill and water authority tax in instalments via direct debit.

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Please pay the amount stated on your (second) payment reminder or warrant as soon as possible to avoid extra costs.

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You can request a payment plan for tap water and water authority tax.

Request payment plan

Does the letter or email concern a tap water bill from Waternet? Please pay the debt collection agency as soon as possible.

Do you have a question about the letter? Please contact the debt collection agency.

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Did you receive multiple bills for water authority tax? That can happen. Some of the assessments of previous years will only be sent this year.

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The direct debit payment of your tap water is around 2 weeks after the date stated on your tap water bill. Water authority tax is collected around the 28th day of the month.

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